Legal
Terms of service
These terms govern the use of Horreum by venues that subscribe to it and by members whose venues use it. By creating an account or using the service you agree to them.
1. Definitions
“Horreum”, “we” and “us” mean HORREUM LLC, a Michigan limited liability company. The “Service” means the horreum.cloud website and the Horreum application. A “Venue” is a business that subscribes to the Service to manage wine it keeps for its members. A “Member” is a person whose wine a Venue keeps and who is given access to the Service by that Venue. “You” means whichever of these you are.
2. The relationship
Horreum provides software. A Venue is the custodian of the bottles in its program and is responsible for its members, its staff, its records and its compliance with the laws that apply to serving and storing alcohol. Horreum does not take possession of, sell, or serve wine, and is not a party to any arrangement between a Venue and a Member. A Member’s bottles remain the Member’s property, subject to the Venue’s own terms.
3. Accounts
Accounts are personal. Keep your password to yourself, use the one-time codes we send only for your own sign-in, and tell your Venue or us if you believe your account has been used without your permission. Venues are responsible for the accounts they create for their staff and for the permissions they grant.
4. Venue subscriptions
- Fees. The Service is billed at the rate in your order form, monthly in advance, plus any applicable taxes.
- Changes. We may change the rate with at least thirty days’ written notice; the new rate applies from your next billing period after the notice.
- Payments. If a Venue enables in-app payments, those payments are processed by Stripe under the Venue’s own Stripe account and Stripe’s terms. Horreum does not hold funds.
- Term and ending. The subscription continues month to month until either party ends it with the notice set out in the order form, or thirty days if none is stated. On ending, the Venue receives a complete export of its records, and the Venue’s data is deleted from the platform within ninety days.
- Non-payment. If an invoice is more than thirty days overdue we may suspend the Venue’s access until it is settled; records are kept during suspension.
5. Acceptable use
Do not use the Service to break the law, to access records that are not yours, to probe or disrupt the platform, or to send anything abusive through it. Do not resell or white-label the Service to third parties except as agreed in writing. We may suspend an account that does any of these while we look into it.
6. Content
Ratings, reviews, notes and messages you write remain yours; you give Horreum and your Venue a licence to store and display them as part of the Service. Tasting notes, bottle artwork, the Atlas and the software itself are Horreum’s property and are licensed to you for use within the Service only. A Venue’s name, logo and branding remain the Venue’s, licensed to Horreum only to display them within the Venue’s program.
7. Availability and support
We aim to keep the Service available at all times and to tell you in advance of planned maintenance. Support is provided by email and from within the app. The Service may change as it improves; we will not remove a capability a Venue relies on without notice.
8. Disclaimers
The Service is provided as it is and as available. We do not promise that it will be uninterrupted or free of error. Tasting notes and the stories behind the wines are editorial guidance, not a warranty about any bottle. Horreum is not responsible for the condition, storage, loss or service of any bottle, which is between the Venue and the Member.
9. Limitation of liability
To the extent the law allows, Horreum is not liable for indirect, incidental, special or consequential losses, or for loss of profit, data or goodwill, arising from the Service. Horreum’s total liability for any claim in connection with the Service is limited to the fees the Venue paid to Horreum in the twelve months before the claim, or one hundred dollars for a Member.
10. Indemnity
A Venue will defend and indemnify Horreum against claims arising from the Venue’s program, its service of alcohol, its members and its staff, except to the extent caused by Horreum’s own breach of these terms.
11. Privacy
Our privacy policy is part of these terms. Venues are responsible for having a lawful basis to give Horreum the personal information of their members and staff.
12. Governing law
These terms are governed by the laws of the State of Michigan. Any dispute will be brought in the state or federal courts sitting in Kent County, Michigan, and both parties consent to that venue.
13. Changes to these terms
We may update these terms. Material changes will be announced in the app and dated above; a Venue that does not accept a change may end its subscription before the change takes effect.
14. Contact
HORREUM LLC, Grand Rapids, Michigan · gabriel@horreum.cloud